HP 2 year Pickup and ReturnProvides access to an HP authorized courier to pick-up the faulty unit, repair, and return the operational unit, if the issue cannot be resolved remotely Support w/Accidental Damage ProtectionAccidental Damage Protection allows the customer to avoid out-of-pocket repair or replacement costs caused by accidents such as drops, spills or electrical surges. Refer to local datasheet for detailed coverage Pavilion / Envy 13 14 15 NBNotebook
Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.